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 oil heat professional |
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NAOHSM's 2008 PROSMA Schedule
Guests and NAOHSM Members can take any class offered or work towards the duel NORA Service Department Management Certificate and Penn State University Professional Service Management Certificate.
• Register For PROSMA Classes
To better understand what each class is about, click on the PDF icon for an outline of each class.
Elective: Train the Trainer (Instructor Development)
Sleep Inn,
Philadelphia Area - August 12-14
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Core Class: Supervisory Roles & Responsibilities
Marriott, Hartford CT – May 22-23 |
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Core Class: Retaining Talent
Best Western, NH – June 10-11 |
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| New Pricing for all Classes - $195.00 per course. |
**Special Elective Online Classes to introduce you to the program or supplement your learning - to try one of the classes, contact jgarber@naohsm.org
Communications
• Business Writing Applied
• Business Writing Grammar
Employee Development
• Moving into Supervision
• Time Management
Human Resources
• Developing Employees
Process and Quality Improvement
• Project Management Leadership
• Project Management Tools
• Project Planning
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* Does not qualify as an elective for the Penn State Certificate
**Note: Pick and Choose at least 2 of these classes to satisfy an elective – Cost of each MicroLesson is $30.00.
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